# Pile

> Agent-native issue tracker + support desk on Cloudflare. The support ticket
> and the engineering issue are the same object; coding agents are first-class
> users that can record bugs, read capture artifacts, and open fix PRs.

## Surfaces

- API (OpenAPI): /openapi.json — every surface is API-first
- MCP: /mcp — issue/ticket/workspace tools for agents
- CLI + SDK + capture + widget: npm i @vortex-api/pile
  - ./capture — browser capture SDK (initCapture)
  - ./chat.js — embeddable support widget bundle
  - ./capture.iife.js — one-tag capture script

## Docs

- [AUDIT-crikket](/docs/AUDIT-crikket.md)
- [AUDIT-jam](/docs/AUDIT-jam.md)
- [AUDIT-plain](/docs/AUDIT-plain.md)
- [CAPABILITY-MAP-customer-support](/docs/CAPABILITY-MAP-customer-support.md)
- [SPEC-agent-dispatch-lifecycle](/docs/SPEC-agent-dispatch-lifecycle.md)
- [SPEC-agent-sessions](/docs/SPEC-agent-sessions.md)
- [SPEC-gitlab-integration](/docs/SPEC-gitlab-integration.md)
- [SPEC-gitlab-mr-sync](/docs/SPEC-gitlab-mr-sync.md)
- [SPEC-import-adapters](/docs/SPEC-import-adapters.md)
- [SPEC-notion-integration](/docs/SPEC-notion-integration.md)
- [SPEC-slack-threads-unfurls](/docs/SPEC-slack-threads-unfurls.md)
- [SPEC-support-capture](/docs/SPEC-support-capture.md)
- [SPEC-support-channels](/docs/SPEC-support-channels.md)
- [SPEC-support-contacts](/docs/SPEC-support-contacts.md)
- [SPEC-support-content](/docs/SPEC-support-content.md)
- [SPEC-support-escalation-and-automation](/docs/SPEC-support-escalation-and-automation.md)
- [SPEC-support-import-fidelity](/docs/SPEC-support-import-fidelity.md)
- [SPEC-support-inbox](/docs/SPEC-support-inbox.md)
- [SPEC-support-migration](/docs/SPEC-support-migration.md)
- [SPEC-support-team](/docs/SPEC-support-team.md)
- [SPEC-support-tickets](/docs/SPEC-support-tickets.md)
- [agent-providers](/docs/agent-providers.md)
- [blume-2](/docs/blume-2.md)
- [cf-migration-report](/docs/cf-migration-report.md)
- [compliance](/docs/compliance.md)
- [email-setup](/docs/email-setup.md)
- [incident-response](/docs/incident-response.md)
- [linear-parity](/docs/linear-parity.md)
- [onboarding](/docs/onboarding.md)
- [privacy](/docs/privacy.md)
- [realtime](/docs/realtime.md)
- [runbook-dr](/docs/runbook-dr.md)
- [self-hosting](/docs/self-hosting.md)
- [status-page](/docs/status-page.md)

## Quickstart

1. Sign up: POST /api/auth/sign-up/email {email, password, name}
2. Onboard: POST /workspaces/onboard {name, slug, key} → returns admin API key
3. Use: Authorization: Bearer <key> on /workspaces/{org}/...